Our Service Department

Regular maintenance of your power equipment is important to give you maximum results!

We have a team of highly experienced, skilled technicians able to carry out service and repairs on most makes of power equipment.

We strongly recommend:

Equipment used daily: Service every 6 months

Occasional use: Service every 12 months 

Rest assured, we understand your power equipment is a valuable and hardworking asset to your company so we aim for a very speedy turnaround within our service area. Power tools are awarded priority service status, ensuring that your equipment be returned to you swiftly and in great working order. We endeavour to have your power equipment back on the road to you within 48 hours!

Please note: To optimise the life and efficiency of your equipment, tools must be cleaned after each use. Most equipment is 'water resistant' not 'water proof'. We strongly advise against soaking handpieces in buckets. Handpieces must be washed and dried immediately and stored away correctly.

Sending power equipment in for repairs ...

Please send your equipment to us through your preferred carrier and remember to obtain a tracking number. You'll need to include a brief description of any problems occurring or if you're just sending your tools in for a general service. If you prefer, you may contact our office to discuss issues at length.

Once we receive your power equipment, work will begin immediately. Customer service excellence is very important to us and we'll be sure to keep in touch throughout the service process.

Please feel free to contact us with any questions or feedback you may have.