The Edge Equine™ Service Department ...
We have a team of highly experienced and skilled technicians able to carry out service and repairs on most makes of power equipment.
The Edge Equine™ recommends:
Equipment used daily: Service every 6 months
Occasional use: Service every 12 months
Regular maintenance of your power equipment is important to give you maximum results!
Rest assured that we understand your power equipment is a valuable and hardworking asset to your company and we aim for a very speedy turnaround within our Service Area. As such, power tools are awarded priority service status, ensuring that your equipment will be returned to you swiftly and in great working order.
We endeavour to have your power equipment back on the road to you within 48 hours!
Please note: To optimise the life and efficiency of your equipment, tools must be cleaned after each use. Most equipment is “water resistant” not “water proof”. We do not recommend leaving handpieces to soak in buckets. Handpieces must be washed and dried immediately and stored away correctly.
Sending Power Equipment in for repairs ...
Please send your equipment to us through your preferred carrier to the address below. We do recommend obtaining a tracking number. You will need to include a brief description of the problems occuring or if you prefer, you may contact our office to discuss issues at length.
Once we receive your power equipment, work will begin immediately! Customer service excellence is very important to us and we will be sure to keep in touch throughout the service process.
Please feel free to contact us with any questions or feedback you may have.
Custom Tooling ...
At The Edge Equine™, we can custom manufacture hand floats to your exact specifications. If you are unable to find the float you want amongst our product range, we are happy to build it to your exact requirements. Download our Custom Tooling Request Form and return either via email to email@example.com or fax 03 5449 3804. For more information, contact our friendly sales team on 03 5449 3802.
The Edge Equine Pty Ltd
61 Pratts Park Road
Bendigo Victoria 3550
P 03 5449 3802